Workload Measurement in Determining Staffing Levels

Finding the appropriate tool to measure workload is key in deciding appropriate staffing levels that permit the delivery of quality services.

Low staffing levels and increasingly heavy workloads threaten the delivery of quality patient care. The use of workload measurement tools to determine minimum nurse staffing levels has been given greater attention in recent years. This monograph reviews the complexity of nursing work and the challenge of determining safe staffing levels.

94 p. 2004

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