ICHRN Knowledge Library

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ICHRN Knowledge Library
  • Date
    2011-04-22
  • Title
    Using a nursing balanced scorecard approach to measure and optimize nursing performance.
  • Journal

  • Publisher
    Longwoods
  • Year
    2011
  • Author
    Jeffs L, Merkley J, Richardson S, Eli J & McAllister M
  • Description
    "The authors give an overview of one healthcare organization's experience in developing a nursing strategic plan and nursing balanced scorecard (NBS) using a focused planning process involving strategy mapping. ... Key strategies and insights may help other nurse leaders in developing or refining strategic approaches to measuring nursing performance." (extract from abstract)
  • Categories
    Workforce Assessment, Planning and Policy, Nursing Human Resources Management, General HR Overview Documents
  • Keywords
    performance, leadership, strategy, management, balanced scorecard
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