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ICHRN Knowledge Library

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ICHRN Knowledge Library
  • Date
    2011-03-24
  • Title
    Nurses' widespread job dissatisfaction, burnout and frustration with health benefits signal problems for patient care
  • Journal

  • Publisher
    Project HOPE
  • Year
    2011
  • Author
    McHugh MD, Kutney-Lee A, Cimiotti JP, Sloan DM & Aitken LH
  • Description
    "Examining survey data from 95,499 nurses, we found much higher job dissatisfaction and burnout among nurses who were directly caring for patients in hospitals and nursing homes than among nurses working in other jobs or settings, such as the pharmaceutical industry. Strikingly, nurses are particularly dissatisfied with their health benefits, which highlights the need for a benefits review to make nurses' benefits more comparable to those of other white-collar employees. Patient satisfaction levels are lower in hospitals with more nurses who are dissatisfied or burned out-a finding that signals problems with quality of care." (excerpt from abstract)
  • Categories
    Nursing Human Resources Management, Work Environment
  • Keywords
    work environment, satisfaction, quality
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