ICHRN Knowledge Library

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ICHRN Knowledge Library
  • Date
  • Title
    The application of change management principles to facilitate the introduction of nurse practitioners and physician assistants into six Ontario emergency departments
  • Journal

  • Publisher
    Healthcare Quarterly, Longwoods Publishing
  • Year
  • Author
    Ducharme J, Buckley J, Alder R & Pelletier C
  • Description
    "In a project funded by the Ontario Ministry of Health and Long-Term Care, MedEmerg facilitated the introduction of three new providers into six emergency departments. A managed change process that included team development was carried out. Increased team awareness and a higher acceptance of the provider roles were some of the key successes. Challenges included role confusion and the learning curve for the new providers. While overall the project was a success, lessons learned included the need for physician buy-in, communication, planning for unintended consequences and management of expectations. The project emphasized the importance of a managed process, including team development, in the implementation of change." (abstract from website)
  • Categories
    Workforce Assessment, Planning and Policy, Nursing Human Resources Management
  • Keywords
    change management, skill mix, task shifting, nurse practitioners
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