ICHRN Knowledge Library

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ICHRN Knowledge Library
  • Date
    2006-11-26
  • Title
    Health Sector Reform and Public Sector Health Worker Motivation: A Conceptual Framework
  • Journal

  • Publisher
    Elsevier Science Ltd., Social Science and Medicine
  • Year
    2002
  • Author
    Franco LM, Bennett S and Kanfer R
  • Description
    [Excerpt from authors] Motivation in the work context can be defined as an individual's degree of willingness to exert and maintain an effort towards organizational goals. Health sector performance is critically dependent on worker motivation, with service quality, efficiency, and equity, all directly mediated by workers' willingness to apply themselves to their tasks. Resource availability and worker competence are essential but not sufficient to ensure desired worker performance. While financial incentives may be important determinants of worker motivation, they alone cannot and have not resolved all worker motivation problems. Worker motivation is a complex process and crosses many disciplinary boundaries, including economics, psychology, organizational development, human resource management, and sociology. This paper discusses the many layers of influences upon health worker motivation: the internal individual-level determinants, determinants that operate at organizational (work context) level, and determinants stemming from interactions with the broader societal culture.
  • Categories
    Nursing Human Resources Management
  • Keywords
    organisationl performance; job performance; motivation; incentives
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