ICHRN Knowledge Library

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ICHRN Knowledge Library
  • Date
  • Title
    Exploring the Influence of Workplace Trust Over Health Worker Performance - Preliminary National Overview Report : South Africa
  • Journal

  • Publisher
    Health Economics and Financing Programme, London School of Hygiene and Tropical Medicine
  • Year
  • Author
    Gilson L, Khumalo G, Erasmus E, Mbatsha S and McIntyre Di
  • Description
    [Excerpt from authors]A study exploring the influence of workplace trust over health worker performance at primary care level was undertaken in South Africa and Tanzania in 2003. The study aimed to:review the policy environment and contextual factors influencing primary care delivery and health worker motivation;explore the managerial and organizational influences over workplace trust at primary care level;consider the influence of workplace trust over health worker motivation and performance, with particular regard to attitudes and behaviours towards patients;draw preliminary recommendations for improving primary care managementestablish a foundation for future investigation of the workplace trust and health worker performance.
  • Categories
    Nursing Human Resources Management
  • Keywords
    job performance; motivation; non-financial incentives; financial incentives; performance improvement; human resources management; organisational culture
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