Description
[Excerpt from authors] This document summarises underlying evidence and issues related to good human resource management (HRM)in the health sector with reference to: (a) indicators of performance and measurement of nursing outcomes; (b) performance issues related to individuals and teams; and (c) employee engagement, commitment and organisational citizenship behaviour (OCB). There are two key themes: What are the interventions and indicators associated with good HRM outcomes, and how can these be measured? Fran?ais: http://www.icn.ch/global/Issue3employerFR.pdf Espa?ol: http://www.icn.ch/global/Issue3employerSP.pdf