[Excerpt from publishers] The objective of these Framework Guidelines is to provide general guidance in addressing workplace violence in the health sector. Far from being in any way prescriptive, the Guidelines should be considered a basic reference tool for stimulating the autonomous development of similar instruments specifically targeted at and adapted to different cultures, situations and needs. The Guidelines cover the following key areas of action:prevention of workplace violencedealing with workplace violencemanagement and mitigation of the impact of workplace violencecare and support of workers affected by workplace violencesustainability of initiatives undertakenAlso available in Russian at: http://www.icn.ch/WViolenceRussian.pdf